Were proud to have been the official bicycle care and maintenance supplier for INEOS Grenadiers (formerly known as Team Sky) since 2014.The British team has dominated professional cycling and shaped the last decade of the men's World Tour, bringing home 26
Were proud to have been the official bicycle care and maintenance supplier for INEOS Grenadiers (formerly known as Team Sky) since 2014.
The British team has dominated professional cycling and shaped the last decade of the men’s World Tour, bringing home 26 wins in 2019 and 7 Tour De France wins since 2012.
The 29-man team roster for 2020 includes Tour De France 2019 winner Egan Bernal, 2018 winner Geraint Thomas, four-time Tour De France winner Chris Froome and current British National Champion Ben Swift.
The team has a comprehensive range of high-performance and innovative Muc-Off products at their disposal across the Muc-Off Clean, Protect and Lube range.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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